Design An Outstanding Telephone Interview!

Posted on: July 10th, 2012 by
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Your resume looks terrific on paper.  The telephone interview is next, which may be the first and last communications you’ll have with the hiring organization.  A company uses the telephone interview because it’s quick, easy and cheap.  From all of the resumes received, it boils down to 10 or 15 applicants who will receive a telephone screening call. Usually, out of the top 10 or 15 calls, only the best 2 to 5 will be interviewed in-person.

So, how do you stand out from your peers with a compelling telephone interview?

 

Common sense rules: Here are some rules that should be obvious.

  • Use a landline phone if possible.  Cell phones are problematic.
  • Don’t eat, smoke, chew gum or be distracted in any way.  Find a quiet place.
  • Give focused answers to questions.  Don’t ramble.  Speak clearly and slowly
  • Reinforce your interest in the position and your desire for a face-to-face interview.
  • When finished, thank the interviewer for their time and information
  • Follow-up with a thank you note

Smart strategies: Here are some additional thoughts:

  • When talking on the phone, smile.  It will transmit over the wires in a positive way.
  • Prepare for the phone interview beforehand.  Create 3×5 index cards for each contacted company (easier than computer access).  Note the company and the research information developed.  Include:  Company profile, financials, competitors, industry issues, and other pertinent information to demonstrate your knowledge and interest.  Keep your resume handy. You want to know the origin of the questions asked.
  • Create a series of mini-pitches for every item on your resume. A mini-pitch is a 20 to 30 second summary of each item on the resume. Since the resume is the only document they have, it’s the source of all questions.  Mini-pitches will focus on:  The Issue, Action and Outcome for each item.  Practice your mini-pitches without it being scripted.  Have a crib sheet with key words for your mini-pitches.
  • Create a note of each question asked.  The second question on a subject is usually the key one, as it will convey the real issue of the hiring organization.  Develop alternative solutions to questions that are posed.
  • Prepare for the non-resume questions, like: “Tell me what’s important to you?”, ‘What are your assets and liabilities?”, “What are your longer-term goals?”, “Why should we hire you over all others?”, and so on.
  • Be prepared with questions of your own.  Never respond that you have no questions.  It shows a limited mind.  Your questions should be about the open position and the expected performance, plus key issues that require resolution within the first year.

Telephone screening interviews are like a tryout for a team.  Your performance will determine whether you’re going to be invited to meet with the coach, or in this case the hiring manager.  You increase your chances for a face-to-face interview through the preparation and understanding of the telephone interview.

 

Get insights at: mygreenerfuture.com. Send questions to: Mygreenerfuture1@cox.net

 


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